Privacy Policy

Introduction

KM Hydraulic Solutions (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website:
https://kmhydraulics.co.za/

Information We Collect

We may collect and process the following information:

  • Personal details (name, email address, phone number)
  • Business or company information (if provided)
  • Enquiry details submitted through contact forms
  • Technical data (IP address, browser type, device information)
  • Website usage data (pages visited, time spent, interactions)

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide customer support
  • Supply quotes, product information, or services
  • Improve our website and user experience
  • Communicate updates, services, or relevant information
  • Maintain internal records

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary:

  • With trusted service providers assisting in website or business operations
  • When required by law or regulatory authorities
  • To protect our rights, property, or safety

Cookies and Tracking

Our website may use cookies to enhance user experience.

Cookies help us:

  • Understand website traffic and usage
  • Improve functionality and performance

You can choose to disable cookies through your browser settings.

Data Security

We take reasonable technical and organisational measures to protect your personal information from:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

Your Rights (POPIA Compliance)

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Object to the processing of your data
  • Withdraw consent at any time

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

Retention of Data

We only retain personal information for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal or regulatory requirements

Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact:

KM Hydraulic Solutions
Email: sales@kmhydraulics.co.za
Phone: (033) 417 1129

Effective Date

This Privacy Policy is effective as of: 01/01/2026